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Time Freight in Tzaneen, Limpopo - Very bad service!

Arranged for a pickup 20/08/19 only received my parcel on the 23/08/19 after going in to the depot every day to see if my parcel arrived. No phonecall to explain delay or excuse. This has happened numerious times. Definetly the last time I will make use of them
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Review
#1632737 Review #1632737 is a subjective opinion of poster.
Reason of review
Problem with delivery

Time Freight - Very late delivery and bad customer service

I requested a parcel to be picked up in Lanseria and delivered to Claremont Cape Town on 14th February 2019 waybill number 4590281. Parcel was only collected on 18th February and arrived at Cape Town Depot on 20th February. Apparently was scheduled to be delivered to us on Friday 22nd February, but it never arrived. I called early this morning 25th February to enqure and was told that our parcel will be delivered to us by 11.30 for the latest. I have been in contact with the depot whole morning and have just discovered that the parcel hasn't even left the depot as yet 11.45. Our guys are delayed in doing an installation witch should have been done by 10.30 this morning already. I'm also trying to contact the manager or supervisor at the depot, but with no joy. Cry
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Review
#1479627 Review #1479627 is a subjective opinion of poster.
Cons
  • Delay in delivery
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Time Freight - To deliver

This is really terrible.... want goods to be collected at George and delivered to Drummond.... was told you could pick up goods and deliver, but now you need the dimensions and weight.... im a pensioner where will i be able to get dimensions and weight at homedo and do not have transpires to take it to one of your branches.... shocking
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Review
#1343170 Review #1343170 is a subjective opinion of poster.

Time Freight Customer Care Review

Time fright vryburg sucks. The white lady there should be fired. Shes costing me money for the 3rd time this year. Shes not doing her work. My clients come from fat. I booked MONDAY ITS FRIDAY AND STILL YHE PARCELL IS NOT PICKED UP!!!!!!!!!@ SHES GOT LOTS AND LOTS OF "reasonale" excuses pathetic
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Review
#895042 Review #895042 is a subjective opinion of poster.
Reason of review
Poor customer service
Good Day How is there no flyers available for clients .According to Cherish you can use a ordinary envelope but why?I was under the impression you are there to provide a service to your clients.Can you please give me feedback email address cathy.prodriver@gmail.com.We...
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Review
#877583 Review #877583 is a subjective opinion of poster.
Reason of review
Poor customer service

Time Freight - Freight Review from Johannesburg, Gauteng

Lephalale (Ellisras) branch a *** joke!! Manageress does nothin that poor resepionist a woman has to pack the freight vehacles where the manageress is *** around in town!! The drivers should pack there own vehacles!! I think its pahetic!!manageress is useless and does *** all that that poor other girl gets treated like a *** slave!! Is that the opperation you people run!! SLAVERY! Packing vehacles and carying boxes is a mans job not a womans!! You people are pathetic and low to expect a woman to carry all those heavey boxes! Unpack trucks and pack the branch vehacle wile manageress and driver are cruzing around town like they on a date!!
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Review
#562967 Review #562967 is a subjective opinion of poster.
Reason of review
Poor customer service

Time Freight

Early January 2013 Time Freight did a delivery to my client who is a reputable company who we frequently send goods to. On delivery my client informed me that they received a brick in a box and not the HP ProBook 4540s (Serial: 2CE24020w1) that was supposed to be. 3 or 4 months later after numerous calls to Gerhard Spalding asking for feedback Time Freight decided that they are not at fault and will not pay. Although they have insurance against stuff like this and make enough money to pay a trillion claims they decided that there might have been a chance that we sent a brick and trying to claim for it. I just started laughing when I heard what I was told. So many people complaining about ***** at Time Freight. This is not the first time I loose a laptop through them. It happens when you loose control over your employees. I'm now forced to use other courier companies and found out how much cheaper other companies are than Time Freight. They did me a favor. Amit Devir = What a guy. He's got an answer for everything and according to his knowledge they have never lost a clients stuff ever....
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1 comment
Anonymous
#677922

You actually believed your customer on this one? I am thinking they pulled a fast on on you and not the shipping company :eek

(and it is lose, not loose. The second word means "not tight")

Review
#428039 Review #428039 is a subjective opinion of poster.
Loss
$140

Contact Time Freight Customer Service

Mailing Address:
241 Victoria Road
Pietermaritzburg, Kwazulu-Natal
South Africa
Phone:
+2 733 341 6100
All Time Freight Contacts